AKI launches consumer Bima Yangu - self-service Insurance App

The Association of Kenya Insurers has launched the Bima Yangu App. This is a mobile application that enables consumers to verify the status of their motor insurance, report a motor insurance claim and verify their life insurance tax relief certificate.

“AKI has been on a digitisation journey over the last five years to improve back-end operations and customer experience in the insurance industry. The Bima Yangu App started out as two separate applications, but given consumer and insurance company feedback, we have combined these two applications, made it simpler to use and added other services to this revamped version”, said AKI’s Executive Director, Mr. Tom Gichuhi, during the launch at the AKI office.

Using the Bima Yangu App, consumers can scan the QR code on their motor insurance certificate to check the status, which can either be genuine, expired, invalid or upcoming (starting at a later date).

With the App, motorists can report a motor insurance claim such as an accident, stolen vehicle parts or a stolen vehicle. The App will immediately notify the insurer of the claim and the customer will be able to track the progress of the claim report. The App enables a consumer to geolocate the accident scene, take and upload pictures and videos, and upload documents such as drivers license and police abstract. Consumers will also be able to reach ambulance and towing services near them.

For life insurance services, once you purchase a life insurance cover, you are entitled to a 15% tax relief on the premium amount subject to a maximum of Ksh5,000. your insurer should issue you with a Life Insurance Tax Relief Certificate to submit to your employer to deduct the tax relief. If self-employed, the certificate should be used when filing your annual tax returns. The Bima Yangu App enables consumers to verify your Life Insurance certificate by scanning the QR code on the certificate.

For consumers without a smart phone, a short code *352# exists to offer the same services.

The App is available on the Playstore Appstore for download.

Watch the  Bima Yangu Explainer Video


August 1st, 2023


Hazel Kingori


AKI, Insurance, Technology, Insuretech, Life Insurance, Motor Insurance, verification, motor claims